The Challenge
Orders and bookings came in via phone calls and WhatsApp messages that went unanswered outside working hours. There was no online ordering system, and no way for customers to check their order status without calling. This dual-brand bakery and beauty salon was losing revenue simply because they couldn't be available 24/7 to answer basic questions and take orders.
What We Built
- Full e-commerce platform with product catalogue and cart
- Salon booking system
- Admin dashboard for order and booking management
- AI-powered WhatsApp assistant answering customer questions from live menu data
- Automated order confirmations
- Real-time order tracking
Tech Stack
ReactExpressn8nClaude APITwilio WhatsApp
Context
This project demonstrates our capability to build fully integrated, end-to-end operational systems from the ground up.